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If you have any questions about our company, products or this website, please take a look at our FAQs. If you cannot find the information you are looking for, please do not hesitate to send us an email on hello@barebells.co.uk. We are looking forward to hearing from you!

Purchase Information

When will I receive my order? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Delivery on all UK orders over £30 is free, any orders below £30 will be charged at £2.99.
Orders normally ship the next business day from when the order was placed. You will be sent tracking information in a separate email once your parcel is shipped.
How can I change my address after my order has been placed? Minus - Hide FAQ Answer Plus - Show FAQ Answer
We start working on your order as soon as we get it, so we are unable to make any changes or modifications to an order after is has been received. Once DPD sends you the tracking details for your order, you will be able to go on and change your delivery address with them.
How can I cancel my order? Minus - Hide FAQ Answer Plus - Show FAQ Answer
We are unable to cancel an order once it has been confirmed. Once DPD sends you the tracking details for your order, you will be able to select ‘Return to sender’. This will return it back to our warehouse. Once we receive it back, we can refund you.
I forgot to use my discount code, what can I do? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Unfortunately, we are unable to part-refund orders once they have been placed. Please use the code for your next order instead.
What are your terms of sale? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Prior to making a purchase, please read our terms of sales, which can be found here.
I am located outside of the UK, can I still buy products from this site? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Purchases made on this website can only be delivered within the United Kingdom. If you are located elsewhere and are looking to buy Barebells products, please go to our international site www.barebells.com and select your country for more information.
What payment method can I use? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Our Website accepts the following payment methods: VISA, Mastercard, Maestro, Google Pay and Apple Pay. Cards will be charged when the order is placed.

Returns & Exchanges

How do I make a return? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Unfortunately, as all our products are perishable, these items cannot be returned to us unless faulty. If you want to chat through an order you have recently placed, please contact us on hello@barebells.co.uk.
I think I've received faulty items? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Unsatisfactory quality, not fit for purpose or not as described products are deemed as faulty. If you have received a faulty item, please send the following information to hello@barebells.co.uk.
- Your full order number
- Product name
- Photographs that show the fault as clearly as possible, the whole product and the Barebells logo or label.

Please don’t send your faulty item back to us until you have been in touch with us.
How long will it take to receive my refund? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Please allow 7 – 10 working days from receipt of your goods at our warehouse for the return to be processed. You will receive an email confirmation once your return has been processed.
Do you offer exchanges? Minus - Hide FAQ Answer Plus - Show FAQ Answer
We do not currently offer exchanges.

General Information

What is Barebells? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells is a functional food company that launched in the UK in 2018 offering a tasty range of protein-enriched snacks. Our flavours and designs are influenced by 1950’s America. Today, Barebells is available in more than 30 countries!
Can I buy Barebells clothes or other merchandise? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Unfortunately, we are not currently selling our Barebells clothes or merchandise. It is something we provide to our ambassadors, athletes and members of our team.
I would like to become a Barebells retailer in the UK, who do I talk to? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Please express your interest in an email to info@barebells.co.uk or call us on 02038907561.
I wish to share feedback; how can I get in touch with you? Minus - Hide FAQ Answer Plus - Show FAQ Answer
We are always happy to hear your feedback! Please reach out to us on hello@barebells.co.uk

Product Information

Are your products sustainable? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Just as important as providing the world with amazing snacks is compensating for the emissions caused by the transport of getting them from us to you, and furthermore, caring for the communities that we operate in and the people that are a part of them. We’re constantly working on reducing our effort on the climate by overseeing everything from our product packaging, production, transport, storage, offices, and business travel, to the waste from our packaging. For the emissions we have not yet been able to reduce, we compensate for via a renewable energy source, zero-emission power project in Lao PDR.
Are Barebells bars made without palm oil? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Yes, all Barebells Bars and Milkshakes are made without palm oil.
Where are Barebells products made? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Our products are produced in the European Union.
What kind of products are available in the range? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells offers protein-enriched snacks in four different categories: Protein Bars, Vegan Protein Bars, Double Bite Bars, and Milkshakes.
Are Barebells products suitable as snacks? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells protein-enriched products are the perfect choice for anyone on the lookout for a healthy snack that doesn’t taste healthy!
For whom are Barebells products suitable? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells protein-enriched snacks is suitable for anyone who wants to wow their taste buds!
How healthy are Barebells products? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells products are high in protein and without added sugar*. For further information regarding energy or other nutritional information, please see the table of contents on the product pages in the shop, or on the packaging of each product.
Where can I find information about allergens? Minus - Hide FAQ Answer Plus - Show FAQ Answer
For information about allergens, please see the “nutritional information” page below the product descriptions on the product pages in the shop.
Do any of Barebells products contain gluten? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells Protein Bars, Vegan Protein Bars, and Double Bite Bars contain traces of gluten. Barebells Milkshakes do not contain gluten.
Are Barebells products free from lactose? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells Milkshakes are free from lactose. Barebells Protein Bars are not free from lactose. Barebells Vegan Bars are free from lactose and dairy. Barebells Double Bite Bars are not free from lactose.
Are Barebells products vegetarian or vegan? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Barebells Vegan Protein Bars are 100% vegan. Barebells Protein Bars and Double Bite Bars are neither vegan or vegetarian, as they contain milk protein and bovine based collagen. Barebells Milkshakes are vegetarian.
Are Barebells Protein Bars kosher? Minus - Hide FAQ Answer Plus - Show FAQ Answer
No, Barebells protein bars are not certified kosher.
Are Barebells Protein Bars halal? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Yes, Barebells Protein Bars, Double bites and Vegan bars are certified Halal.
For how long can you store Barebells products? Minus - Hide FAQ Answer Plus - Show FAQ Answer
The packaging is always marked with a best before date.
Why is protein important? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Physical activity increases protein turnover in the muscle. Strenuous OR high intensity exercise can also cause an increase of muscle breakdown and because of this muscles need to be “repaired”. Protein contributes to both growth and maintenance of the muscle, therefore, it’s important to get protein when exercising.

Website Information

What are the terms of use for this website? Minus - Hide FAQ Answer Plus - Show FAQ Answer
The terms of use for this website is covered in our privacy policy and our terms of sale.
How do you handle my personal information? Minus - Hide FAQ Answer Plus - Show FAQ Answer
For information about how Barebells collect and use personal information about you when you visit our site, please see our privacy policy, which can be found here.
How do I change my cookie settings? Minus - Hide FAQ Answer Plus - Show FAQ Answer
Please go to Cookie Settings to edit your preferences. To read more about cookies, please see our privacy policy.

This website is operated by Vitamin Well Ltd located at Lector Court, 151-153 Farringdon Rd, Farringdon, London EC1R 3AF, UK. The company is registered in England and Wales. Company no: 10821384. VAT no: 285398941.

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